Maintenance and Repair Services Casanomy’s in-house maintenance team and contractors promptly handle repairs for plumbing,
electrical, or other interior/exterior damages.
Submit a Maintenance Request:
1.Log into Tenant Portal: Access via the header link or click here.
2.Go to Service Request Tab: Select “New Service Request.
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3.Specify Location: Indicate the room or area affected.
4.Describe Issue: Detail the problem and your availability.
5.Provide Contact Info: Include phone number and email.
6.Set Priority: Mark as high (e.g., water damage, electrical outages, safety issues), medium, or low priority.
7.Upload Files: Attach photos/videos via “Attach Document” or email to contactus@casanomy.com. Alternatively, text files to
our servicing number (call (630) 780-5020 for the number, then reply “YES” to the opt-in message).
8.Submit: Click “Save” to send the request.
Our team ensures quick resolution to keep your residence in top condition. Contact us at (630) 780-5020 for assistance.
